Quality First Builders, LLC -  Orlando Insurance Restoration Contractor


About Us

Quality First Builders was incorporated in November of 1992 by John and Lisa Burket.  John was born and raised in Vero Beach, Florida, where his father was a custom home builder for over 40 years.  His construction background started at a very young age when he started sweeping out houses being built by his father.  Through the years, he worked his way up to carpenter and began framing and trimming out houses.  After graduating from college with a Building Construction degree and working for several large construction companies, John's entrepeneurial spirit and his desire to be involved in the local community prompted him to establish Quality First Builders.  The knowledge he acquired from his college courses, along with his extensive "hands on" residential and commercial experience gives him good insight into what steps are needed to properly repair your home or office.  The company has grown dramatically over the years, but both John and Lisa continue to be active participants in its day-to-day operation.


 Our Team

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John Burket - Owner/President

  • Graduated from Vero Beach High School in 1979
  • Bachelor of Building Construction - 1983 with honors from the University of Florida
  • Employed by various large commercial construction companies from 1983-1992 with project management responsibility for over $200 million in job value.
  • Certified Class "A" General Contractor since 1984
  • EPA Lead Safe Certified Firm
  • Institute of Inpection Cleaning Restoration Certification (IICRC) - Water Damage Restoration
  • Institute of Inspection Cleaning Restoration Certification (IICRC) -  Fire & Smoke Restoration
  • Certified Mold Remediator
  • Certified Mold Assessor
  • Member of Better Business Bureau, Home Builders Association of Mid-Fla, and NFIB
  • HAAG Certified Roofing Inspector 



Lisa Burket - Vice President

  • Moved to Florida as a toddler
  • Graduated with high honors from Deland High School in 1980
  • Bachelor of Science in Business Administration - 1983 with honors from the University of Florida
  • Background includes positions in sales, marketing, and management for a wide variety of businesses in the Central Florida area
  • Over 25 years experience in the construction industry
  • Held the position of Office Manager at Quality First Bulders for over 15 years before taking on the Vice President role



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Glenn Shadrick - Claims Manager

  • Began a career in the reconstruction and mitigation industry after leaving the Army in 1999
  • Member of the Quality First Builders team since 2005
  • Manages day-to-day operations pertaining to water, fire, mold, and construction
  • Received the Institute of Inspection Cleaning and Restoration Certification (IICRC) for Water Damage Restoration, Fire and Smoke Restoration, Applied Structural Drying, Applied Microbial Remediation Technician, Health and Safety Technician




Jennifer Roman - Program Coordinator

  • Originally from New York
  • Elon University Magna Cum Laude Gratuate
  • Moved to Orlando in 2007
  • 18 years of experience in customer service



Evangelina Faiver – Program Coordinator

  • Grew up In Michigan.
  • Attended Lansing Community College.
  • Relocated to Florida in 2011.
  • Previous experience as a Technical Analyst for Coca Cola for 7 years.
  • Bilingual (Spanish/English)



Tracy Hernandez – Program Coordinator




Belinda Shankle - Office Manager

  • Born in Washington DC
  • Moved to Florida in 1983 and attended Valencia Community College
  • Background includes over 15 years of management experience in Accounting, Revenue Management, and Reservation Sales in the Hospitality Industry
  • 13 years of experience as an Office Manager in the Construction Industry
  • Currently a Notary



Kristen Burket

Kristen Burket – Assistant Office Manager

  • Born and raised in Orlando, Florida
  • Graduated with high honors from Lake Highland Preparatory School in 2011
  • Graduated Cum Laude from The University of Central Florida with Bachelor's of Science in Business Management
  • Experience in Customer Service, Accounting and Retail-Sales




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Jim Hutson – Estimator





Kevin Wesner  – Estimator


Project Managers


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Todd Caldwell - Senior Project Manager

  • Bachelor of Building Construction from the University of Florida
  • As an employee of Quality First Builders for more than 10 years, has managed the repairs of well over 1,000 residential and commercial projects
  • Extensive experience in both residential and commercial construction including a hotel resort, wastewater treatment facilities, hospitals and medical office buildings.
  • Previously Director of Facility Management for Alamance Regional Medical Center in North Carolina overseeing the design and construction of a $66 million medical facility and numerous medical office buildings
  • Completed several continuing educational courses in water and fire mitigation
  • IICRC Certified Fire & Smoke
  • IICRC Certified Water Restoration 


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John Frawley - Project Manager

  • Grew up in South Florida
  • Relocated to Central Florida in 2005
  • Institute of Inspection Cleaning and Restoration Certification (IICRC) in fire and smoke restoration
  • Training from the Home Builders Institute in general project management, customer service, and homeowner relations
  • Broward County Fire Academy - Fire Sciences State Certified (Inactive)
  • Broward County College - EMT/ Paramedic State Certified (Inactive)
  • American Red Cross - Advanced First Aid
  • U.S Coast Guard - Captain License 100 Gross Ton




Robert Carasquillo - Project Manager




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Gary Bridges - Project Manager

  • Born in Texas
  • Lived in Florida since 1964
  • Education - Lyman High School, Seminole Community College, and University of Central Florida
  • Over 40 years extensive construction experience in  residential, commercial, public works, and heavy highway construction
  • Licensed Underground Utility Contractor (Inactive)
  • Certified General Contractor


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Taylor "TC" Mizelle - Project Manager

  • Originally from Southeast Virginia
  • Graduated from Nansemond Suffolk Academy and attended Paul D. Camp Community College
  • Moved to Central Florida in 2007
  • Experience in the insurance restoration industry since 2005
  • Certified General Contractor in the state of VA  (inactive)
  • Institute of Inspection Cleaning Restoration Certification (IICRC) - Water Damage Restoration
  • Institute of Inspection Cleaning Restoration Certification (IICRC) -  Fire & Smoke Restoration



Jose Perez

Jose Perez - Project Manager



Jeff Bergman


Jeff Bergman - Project Manager





Nathan Wine - Project Manager


Water Division


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LeBrente Stevenson - Fire-Water-Mold Division - Production Manager

  • Over ten years in cleaning and restoration industry
  • Institute of Inspection Cleaning Restoration Certification (IICRC) - Water Remediation Technician,  Applied Microbial Remediation Technician, Applied Structural Drying,  Certified Carpet Cleaning Technician, Lead Based Paint Remediation
  • Certified Fire Restoration Technician
  • Florida State Certified Mold Remediator  



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Scott Lawrie - Water Technician 



Juan Larios 2

Juan Larios - Water Technician 



Raymond Lexime - Water Technician 






Liz Melendez - Water Technician 





Luz Sanchez - Water Technician 



Shaudian Bishop


Shaudian Bishop - Water Technician 



 Business Development


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Nick Dyroff - Business Development Manager

  • Grew up in Orlando
  • Graduated Lake Highland Preparatory School
  • Bachelor of Science in Public Administration from the University of Central Florida
  • Has been with QFB since 2010
  • Florida Certified All Lines Adjuster
  • Certified in NPO Management and Marketing
  • Certified Adjuster Continuing Education Instructor
  • IICRC Certified Water Technician 
  • Certified Subrogation Specialist 



Orlando Business Journal

Orlando Business Journal (A Central Florida Publication)

  • "Top 25 Specialty Contractors" - 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
  • "Largest Home Remodelers" - 2009, 2010, 2012, 2014, 2015, 2016



orlando sentinelOrlando Sentinel Top 100 Companies for Working Families - 2015, 2016, 2017




qualified remodeler top 500

 Qualified Remodeler (A National Magazine)

"Top 500 Remodelers" - 2006-2017





prof remodeler


2010- Ranked #17 Nation's Top Remodelers

2014- Ranked Top 20 Nation's Top Remodelers





golden hammer


Contractor Connection Golden Hammer Award for Excellence





BBB A plus


Better Business Bureau A+ Accredited Business

Quality First Builders, LLC About Orlando Insurance Restoration Contractor, Quality First Builders, The Leader In Insurance Restoration In Orlando Central Florida, Remodeling, Fire and Water Damage Restoration, Remediation, Repair.
4500 36th St Orlando FL 32811 1-888-385-1527 This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Call Today! 1-888-385-1527


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